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Increasing accountability through these two features in Claritask

How to work better with your team so everyone’s more clear about what’s expected of them

Team leaders constantly report that their staff members are more accountable in their deliverables because of Claritask.

As in: they know exactly what needs to get accomplished.

There are two reasons to this:

  1. “My Tasks” section and
  2. The “Working” feature

“My Tasks” section

Through the “My Tasks” section, someone from your staff doesn’t have the need to jump from project-to-project to find out what they need to work on next. All they have to do is rely on the “My Tasks” section where they can view their current tasks (and any new ones), in real time.

No need to refresh the page or bug you (the project manager) about what needs to get delivered next.

How it works

Once you delegate a task to someone in your team, that specific task will appear immediately on that team member’s “My Tasks” section.

Older past-due tasks will always appear on top, giving them more priority before any other Task.

Furthermore, a project manager can view anyone’s “My Tasks” section and re-arrange their plate as needed.

Here’s a quick video below on how it actually looks and works.

More options

Need to leave an explanation why a specific Task was moved around? — Just leave a comment on that Task and your team member will get a comment notification on their dashboard.

You can even see if they’ve seen that comment or not, via read-receipts.

To sum it up, “My Tasks” give staff members clarity in knowing what is expected of them without being inundated with information.

The “Working” feature

One of the key elements in Claritask is the “Working” feature.

This nifty little feature gives your staff members the ability to let you (and everyone else) know, what they’re currently busy with.

And, it helps you know more without having to nudge, email, or call, everyone in your team.

Imagine the benefits of knowing at any given time what your entire staff are currently immersed in.

Having this information at the tip of your hands does a couple of things:

  • Gives you patience to let them accomplish their current task
  • Plan ahead about what they can work on next
  • Have more knowledge about their productivity, so meetings are quicker, more about projects, and less about the little minutiae
  • Have clearer expectations about the overall scope of the project

What’s even better, your staff do not have to “turn off” any existing “Working” button, before turning it “On” on any other Task.

Since you can only work at one thing at a time : ) Claritask does this for you. It turns off any ongoing “Working” button once you press “Work on this” button on any other task.

A quick tip

We recommend that it’s best to make it a policy in your company/organization for Tasks to represent something ongoing and let Subtasks (within those Tasks) to represent all the little details that go into accomplishing that major Task.

An example:
Lets say someone in your team needs to work on the new Homepage of your website. Instead of making separate main Tasks for each single thing (Header, Hero Section, Tagline, Testimonials below the fold…) — we recommend you create one Main Task “Homepage Re-design” and create Subtasks inside that Task (or Checklists that hold Subtasks) to further break down each section of that Homepage. You can also assign more than 1 person to a Task so everyone else can be assigned their own Subtasks within that Main Task.

If you do track time in your company, that single Main Task will give you a total amount of hours spent on that Task (mini project of sorts).

Single task timesheet on Claritask

In other words:

  • A designer, developer, writer, can all be assigned on the main Task
  • They can have the “Working” button clicked “On” for that Task for as long as it takes to accomplish that Task
  • Each assigned person can have their own Subtasks (you can also assign Subtasks to a single person)
  • Track time for everyone’s engagement on that Task

Calendar as a bonus feature

For those more akin to visual representation, the Calendar in Claritask gives them the ability to see all tasks (with due dates) across the board.

As soon as you reach Calendar, you’ll be presented with everyone’s Tasks across Workspaces.

You can further filter with “Show My Tasks only” and by switching to a specific Workspace you’re interested in.

Calendar on Claritask

Your input

If you’re a Claritask user we want to hear how you are using Claritask so others can potentially benefit from your ways.

Write us at [email protected] with your thoughts and suggestions.

Written on March 2, 2020

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